Privacy Policy

Last updated: June 13, 2025

PDFTableConverter.com ("us", "we", or "our") operates the https://pdftableconverter.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://pdftableconverter.com/terms.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address (via Google OAuth)
• First name and last name (via Google OAuth, if provided)
• Google Account ID (via Google OAuth)
• Subscription information (plan type, subscription status, via Stripe)
• IP address (for anonymous usage tracking and security)
• User-Uploaded PDF Files: Files you upload for conversion, which may contain personal or sensitive data.
• Crisp Chat Data: Information you provide during support chats, which may include email, name, and conversation logs.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we may use:

• Session Cookies: We use session cookies (e.g., typically named `session` by Flask) to operate our Service, such as keeping you logged in and remembering your actions during a browsing session (like the PDF file you are currently processing). These are generally essential for the website to function.
• Preference Cookies (localStorage): We use `localStorage` (which is similar to a cookie but stores data in your browser locally) to remember your preferences, such as your cookie consent choice (`cookie_consent_given`).
• Third-Party Cookies:
  • Google Analytics Cookies: If you provide consent, Google Analytics will set cookies (e.g., `_ga`, `_gid`) to help us analyze how users interact with our website. This information helps us improve the Service.
  • Stripe Cookies: When you interact with our payment and subscription services, Stripe (our payment processor) may set cookies necessary for processing payments, fraud prevention, and managing your subscription through their portal. Please refer to Stripe's Cookie Policy for details.
  • Crisp Chat Cookies: Our customer support chat service, Crisp, may set cookies to enable chat functionality, identify your session, and remember your chat history. Please refer to Crisp's Cookie Policy for details.

You can manage your cookie preferences for non-essential cookies through our cookie consent banner. For more information on how to manage cookies in your browser, please consult your browser's help documentation.

2. Use of Data

PDFTableConverter.com uses the collected data for various purposes:

• To provide and maintain our Service
• To manage your account and subscriptions
• To process payments through our third-party payment processor (Stripe)
• To provide customer support (e.g., via Crisp)
• To monitor the usage of our Service (e.g., via Google Analytics, if consent is given)
• To detect, prevent and address technical issues or security vulnerabilities
• To enforce our Terms and Conditions
• To comply with legal obligations
• User-Uploaded PDF Files: Specifically used for the sole purpose of extracting tabular data as requested by you. These files and their converted outputs are automatically deleted from our servers 24 hours after upload/generation.

3. Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), PDFTableConverter.com's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

• We need to perform a contract with you (e.g., to provide the subscribed Service).
• You have given us permission to do so (e.g., for non-essential cookies like Google Analytics, or for marketing if applicable).
• The processing is in our legitimate interests and it's not overridden by your rights (e.g., for security monitoring, essential session cookies).
• For payment processing purposes.
• To comply with the law.

4. Data Retention

PDFTableConverter.com will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Specifically for User-Uploaded PDF Files and their converted Excel outputs: these are automatically and permanently deleted from our active servers 24 hours after they are uploaded or generated.

Account information (email, name, subscription status) will be retained as long as your account is active and for a reasonable period thereafter as necessary for our legitimate business purposes or to comply with legal obligations.

5. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside Italy and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there (e.g. Google, Stripe, Crisp, Render servers may be US-based). Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

PDFTableConverter.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information (e.g., by using Standard Contractual Clauses where appropriate).

6. Disclosure of Data

Legal Requirements

PDFTableConverter.com may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of PDFTableConverter.com
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Service Providers (Data Processors)

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:

• **Google LLC:** For user authentication via OAuth and for website analytics via Google Analytics (if consent is given). (See Google's Privacy Policy)
• **Stripe, Inc.:** For payment processing and subscription management. (See Stripe's Privacy Policy)
• **Crisp IM SARL:** For customer support chat services. (See Crisp's Privacy Policy)
• **Render:** For hosting the application and database. (See Render's Privacy Policy/DPA)

7. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data (including HTTPS for data in transit and at-rest encryption where feasible for stored data), we cannot guarantee its absolute security.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PDFTableConverter.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• **The right to access, update or delete the information we have on you.** Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section (if available) or by contacting us.
• **The right of rectification.** You have the right to have your information rectified if that information is inaccurate or incomplete.
• **The right to object.** You have the right to object to our processing of your Personal Data.
• **The right of restriction.** You have the right to request that we restrict the processing of your personal information.
• **The right to data portability.** You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• **The right to withdraw consent.** You also have the right to withdraw your consent at any time where PDFTableConverter.com relied on your consent to process your personal information (e.g., for analytics cookies). You can typically manage your cookie consent preferences by clearing the `cookie_consent_given` item from your browser's localStorage for this site, which will cause the consent banner to reappear.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: ionpostica@gmail.com